In case that after You make reservation, You will be informed, that the date for buying out the ticket occurs on the day free of work ( for PTQV these days are Saturday & Sunday) we kindly but necessarily ask You to contact our Booking Department on last working day, failing which may result in a change of the ticket prize.
Check-in: Passengers are obliged to report at the check-in counter no later than the time defined below:
Domestic flights (LOT): check-in starts 90 minutes and ends 20 minutes before scheduled departure.
International flights (LOT, Lufthansa, Cimber Air): check-in starts 90 minutes and ends 20 minutes before scheduled departure.
International flights (Centralwings): check-in starts 120 minutes and ends 35 minutes before scheduled departure.
International flights (Ryanair): check-in starts 120 minutes and ends 40 minutes before scheduled departure.
Ryanair recommends that passengers check in two hours prior to scheduled departure. Check-in desks close strictly 40 minutes before scheduled departure. We reserve the right to cancel your reservation and deny you boarding if you do not comply with the Check-in Deadline.
Ticket/luggage check-in:
Upon presenting his/her ticket and personal identification document (and any other documents deemed necessary) the passenger receives a boarding card entitling him/her to enter the airplane; luggage is tagged, checked (security check and customs clearance if necessary), and directed to the airplane.
Passport control (concerns flights to non-UE countries):
Passengers departing to UE countries are not obliged to show their passports. In this case, a personal identification document entitles the bearer to cross the border.
Customs clearance (concerns flights to non-UE countries):
Goods or cash exceeding the defined limits should be reported here.
Security check:
To ensure the safety of travelers, passengers and their carry-on luggage are checked here.
Departure hall:
Here passengers can wait for their airplane. The duty-free shops are located in the departure waiting lounge.
Boarding:
After the ground staff has announced permission, passengers may enter the airplane upon showing their boarding cards.
Papers/documents:
To embark by plane, the following documents must be valid and presented during the check-in process:
- Flight ticket. - For flights to EU countries: passport or personal identification document. - For flights to non-EU countries: passport. - Other documents if required, e.g. visa, vaccination certificate, etc.
CAUTION: The information provided here is for your reference only. Please contact representatives of the respective airlines for detailed information.
Registered and carry-on baggage: limits
Registered baggage - baggage carried in the baggage hold Carry-on baggage - baggage carried in the passenger cabin
The most common free registered baggage allowance:
Flights to Europe: - Economy class - 20 kg (44 lbs.) - Business class - 30 kg (66 lbs.)
Flights to the USA: - Economy and business class - 2 pieces of baggage up to 32 kg (70 lbs.) each of a maximum size (length + width + height) not exceeding 158 cm (62 in.).
The most common free carry-on baggage allowance: One piece of baggage of 6 kg (13 lbs.) in weight and maximum dimensions (length + width + height) not exceeding 55x40x20 cm (22x16x8 in.)
As carry-on baggage you may also carry: - small handbag; - a coat or blanket; - umbrella or walking stick; - camera or binoculars; - collapsible wheelchair or a pair of crutches for a disabled passenger; - food for babies, a basket or folding pushchair.
Flights with Ryanair: Registered baggage allowance is 15 kg (33 lbs.). Carry-on baggage allowance: one piece of 10 kg (22 lbs.) and dimensions not exceeding 55cm x 40cm x 20 cm.
Flights with Centralwings: Registered baggage allowance is 20 kg (44 lbs.). Carry-on baggage allowance: one piece of 5 kg (11 lbs.) and dimensions not exceeding 55cm x 40cm x 20 cm.
Baggage: restrictions related to safety
In accordance with security rules, passengers are not allowed to carry the following products:
In the registered baggage: - explosives and fireworks; - inflammables, liquid or solid; - radioactive, toxic, or corrosive substances; - compressed gases; - other dangerous articles, e.g. with a strong magnetic field.
In the carry-on baggage: - weapons or weapon parts; - explosives, fireworks, ammunition; - sharp or pointed objects, e.g. scissors; - inflammables, liquid or solid; - solvents, paints, matches; - radioactive, toxic, or corrosive substances; - compressed gases; - other dangerous articles, e.g. with a strong magnetic field.
This list may not be complete. Please contact your carrier for detailed information.
Lost baggage
The lost baggage office is located in the free access part of the domestic arrivals hall. Phone: +48 (71) 35 81 387
Caution: Baggage should not be left untended at the airport - passenger safety may depend on it.
When departing, please inform the check-in staff of any fragile or valuable contents in the registered baggage. It is advisable to place full address information on a label and inside the baggage to facilitate its identification in case of loss.
Atypical/Uncommon baggage:
For detailed information concerning carriage of atypical/uncommon baggage, e.g. animals, plants, musical instruments, sport equipment, please contact representatives of the respective airlines.
Public bus:
Bus No. 406 operates every 20-30 minutes on weekdays (from 5.22 a.m. to 10.28 p.m.) and every 40 minutes on Sundays and holidays (from 6.28 a.m. to 10.28 p.m.) to the Central Railway/Coach Station. Bus No. 617 operates 4 times a day on weekdays and once a day on Sundays and holidays to Lesnica, and No. 117 once a day on Sundays and holidays to Lesnica. See precise timetable on: www.wroclaw.pl
Moreover, once a day a shuttle bus connects the airport with the city center and the Central Railway Station. Departure times: Central Railway Station (Sucha street) - 12.30 p.m., Galeria Dominikańska - 12.35 p.m., Kazimierza Wielkiego street (near ¦widnicka street ) - 12.45 p.m. Departure from Wroc³aw Airport - 3.20 p.m. One way ticket costs 2 GBP.
Taxi: A taxi rank is located in front of the passenger terminal and is serviced by Taxi Plus tel: (+48 71) 358 12 99, 601 700 753, 601 725 067, 601 708 753
Car parks: There are car parks near the Passenger Terminal with a capacity of almost 500 cars. Entry and exit by car as well as the dispensing of tickets and payment are monitored by an electronic car-park control system. The car parks are operated by Poland Car Parking Ltd. Parking reception: tel. (+48 71) 358 12 44.
Car rental: Car rental desks are in the International Arrival Hall. Car rental car parks are located in the front of the terminal.
